Delivery & Returns

Delivery 

Standard 1st Class - this service is usually delivered next working day with royal mail but is not guaranteed

Standard 2nd Class - this service is usually 2-3 working days delivery with royal mail but is not guaranteed 

Signed For 1st Class - this service Is usually delivered next working day with royal mail but not guaranteed and will require a signature on delivery

Signed For 2nd Class - this service is usually 2-3 working days delivery with royal mail but not guaranteed and will require a signature on delivery

All orders are aimed to be posted same/next day, we do not take responsibility for any undelivered parcels as this is fault of Royal Mail. In the unlikely event that your order is undelivered we will contact Royal Mail and/or file a claim with them if they cannot locate your order. Once this process has be completed you will be refunded. We do not take responsibility for an incorrect or incomplete address as this should be checked before placing your order. Royal mail will only refund the amount that the type of postage covers all details are online, this also depends If they accept or decline your claim.

 

Returns

We accept returns for upto 14 days after dispatch date, all items must be in the condition which you recieved them, un worn tags attached and must not have any marks or smell eg. perfume, smoke, pet odours. We do not cover postage costs so a full refund of the item will be made minus the postage cost and return postage is at your own cost. We can exchange if we have the item in stock providing you pay the cost for postage to return the item to yourself.